Frequently asked questions

These are the most commonly asked questions about our software, billing, tech specs, and more. Can’t find what you are looking for? Check out our support hub, or contact us directly.

What computer hardware does ITASCA recommend for its software

About Hardware Recommendations


How can I resolve software license related errors?


How many instances of ITASCA software can I run on the same computer?


What operating system (OS) can ITASCA software run on?


How do I locate my license serial number?


How is ITASCA software distributed?


How should I cite ITASCA software in my publication or report?


What date was my version of ITASCA software released?


Can I virtualize ITASCA software?


Can I run ITASCA software remotely?


Can I run ITASCA software on a network?


Does ITASCA software support multiple processors?


Can I couple ITASCA software?


How can I locate my Computer Adapter or MAC address?


Why does ITASCA software use a command-drive interface?


How do I resolve display issues on my high-resolution device?


What’s the difference between Alpha, Beta, Pre-release, and Release software?


What does the “strain increment” plot item show?


Why doesn’t my USB license key work after a software update or Windows update?


How can I fix unresponsive 3DEC, FLAC3D, and PFC v700 User Interface (UI) graphics?


How can I fix unresponsive 3DEC, FLAC3D, and PFC v700 User Interface (UI) graphics?


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